FAQ

Frequently asked questions

Find answers to common questions about Cocoyum products, quality standards, and how to reach us.

01What is Cocoyum?

Cocoyum is a Kerala-rooted food brand launched in 2022. Beginning with coconut oil, the brand has expanded into cooking oils and a growing range of everyday food products.

02Where is Cocoyum from?

Cocoyum's story is rooted in Kerala, with a business heritage connected to coconut oil production that began in Kalady, Kerala, in the 1970s.

03What products does Cocoyum offer?

The Cocoyum catalogue includes coconut oils, cooking oils, coconut products, rice and wheat products, tea, pickles and other everyday food essentials.

04What types of coconut oil are available?

The range includes Coconut Oil, Virgin Coconut Oil, Refined Coconut Oil and Chakkilattiya Velichenna, with different pack sizes available depending on the product.

05What cooking oils are available from Cocoyum?

The catalogue features Sunflower Oil, Palmolein Oil, Gingelly Oil, Rice Bran Oil, Mustard Oil and other edible/cooking oil options.

06Does Cocoyum offer products other than cooking oils?

Yes. The range extends to coconut milk, coconut milk powder, desiccated coconut powder, rice and wheat products, tea, pickles, jaggery, tamarind and other pantry products.

07Are Cocoyum products available in different pack sizes?

Yes. Many Cocoyum products are available in multiple sizes and packaging formats. For example, Coconut Oil is offered in bottles, pouches, cans and tins, while several food products are available in different household and larger-volume sizes.

08Who manufactures and packs Cocoyum products?

Cocoyum products are manufactured and packed by New Periyar Oil Mills, located in Sreemoolanagaram, Aluva, Ernakulam, Kerala.

09Does Cocoyum follow food safety standards?

New Periyar Oil Mills is an ISO 22000:2018 and HACCP certified company, ensuring quality and food safety across the product range.

10Where can I find preparation instructions for Cocoyum products?

For products that require specific preparation, cooking or dilution instructions, customers should follow the directions provided on the individual product packaging.

11How can I contact Cocoyum?

For product or general enquiries, customers can reach the team through the Contact Us page, or call the customer care numbers: +91 9446 540 206 and +91 9946 661 206.

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